1 hour ticket response
Quick support is our top responsibility and this is why we’ve got a team of accomplished client support engineers who are prepared to provide a fast reply to any question that you might have. Simply open your technical support ticket from your Web Control Panel and we’ll respond back to you within 60 minutes at the latest. As a matter of fact, we work hard and aim for a twenty–minute ticket response time.
An Exceptional Customer Support Service
Each member of our client care team has lots of years of experience in the Linux hosting industry and almost all of them have been with us for at least five years. They are all ready to respond to all your requests in the most competent manner possible.
An Easy–to–Navigate Help Center
Incorporated into the Web Control Panel is an intuitive Help Center section, which includes different information sources. You can browse through a frequently updated knowledgebase offering web hosting account management articles and web site management articles, check out the how–to video tutorials or explore our F.A.Q. section.
