One of the usual reasons to get a hosting server of your own is the fact you shall have complete control over the software environment and you could install anything you wish. This will enable you to run programs that need specific software to be present on the server, which is not possible with a shared hosting server where you can install software only inside the account, but not on a root level. If you aren't very familiar with this kind of matters, nevertheless, you could encounter issues because managing a hosting server of your own differs from managing a standard shared web hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, hence our admins can deal with various tasks that should be carried out or can resolve various problems that you could experience.
Installation and Troubleshooting in VPS Web Hosting
You may add the upgrade with a few clicks whenever you need it and irrespective of the virtual private servers package deal that you have chosen. This may be done either during the order process if you think that you will require support from the very beginning or later on from the VPS billing Control Panel in case you have difficulties with any app on the hosting server. Our expert administrators can install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade offers an hour of custom work and you'll be able to use it at any time. The vast majority of tasks take less than that, consequently the remaining time shall be available for the future and you shall be able to see it within the billing CP all the time. You can use the upgrade as a standalone service or on top of the 30 minutes of custom work that are part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers Hosting
You may add the upgrade to any of the Linux dedicated servers hosting we offer at any time that you need it. In the event that you need some custom work from our administrators as soon as your server is ready, you can order the upgrade during the hosting server signup process, or when you need something to be executed afterwards, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers 60 minutes work from our administrators on your server, so if you come across any difficulties to install a third-party piece of software or some application gives errors and doesn't work the way it is supposed to, our specialists can assist you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you will be able to see it in the billing area. This upgrade is suitable in the event that you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it comes with.